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Public & Products Liability Insurance

Protection against third-party injury, damage and product claims.

Category
Business
Updated
5/5/26
Expert
Team

Public & Products Liability insurance helps protect your business if someone else claims they were injured or their property was damaged because of your work. Even with careful practices, accidents can happen, and dealing with claims can be expensive and time-consuming.

Public liability covers incidents involving customers, visitors, or anyone from the public. For example, if a customer slips on a wet floor, a visitor trips over equipment, or you accidentally damage something while working at a client’s site. Even small incidents can lead to claims, especially if someone is hurt or loses money.

Products liability covers you if something your business sells, supplies, or makes is blamed for causing injury, illness, or damage. Even if you got the product from someone else, your business could still be held responsible.

These types of claims can be expensive. Legal fees, expert reports, investigations, and compensation can add up quickly. Even if a claim doesn’t succeed, responding to it still costs money. Public & Products Liability insurance helps cover these expenses so your business can keep running.

This insurance is important for many industries, like retail, construction, manufacturing, hospitality, and professional services. Clients, landlords, or event organisers often require it before you can work with them.

At base Insurance, we help you find Public & Products Liability cover that matches your business and its risks. We look at how you interact with the public, what products you offer, and any contract requirements you have.

With the right insurance, you can run your business with more confidence, knowing you’re protected if someone makes a claim against you.

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Sam Uwins
Partner, StarBox Accountants
Since appointing base as my insurance brokers, my insurances are no longer complicated. Dan and the team spent the time in to get to know my exposures and then put me at ease, arranging a comprehensive programme for my portfolio. They're always available on the phone and by email to answer my urgent queries - VIP client service at its best
Russell Martin
Manager, Swansea City FC & Entrepreneur
Being in a fast paced, emerging niche sector like Esports, it was important for us to find a broker that completely understands not only the risks we face, but also those the industry face as a whole. Base certainly prove their worth in this respect
Rob Black
Founder & CEO, Promod Esports
Having taken the time to understand our business and Client portfolio, we appointed base to both our business insurances and the individual needs of our Clients. Top class communication, bespoke solutions and discreet service for our VIP Client base.
Elliott Raggio
Director, MONDO Sports Management
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